TickWhitWarehouse Ops

Overview Create Ticket Analysis Personnel Settings

Settings & Access Control

Authorized accounts can update skill templates, credentials, and access rules.

Admin controls

Skills per department

Template library

Specialists

Hazmat verification

Equipment calibration

Safety audits

Admins

Workflow approvals

Labor planning

Policy updates

Inventory

Cycle counting

Bin accuracy

Slow mover review

Inbound

Receiving

Dock coordination

Pallet re-slotting

Outbound

Picking

Packing

Load sequencing

Customer service

Return coordination

Expedite requests

Issue resolution

Process control

Root cause analysis

Process control

Quality checks

Engineering

Equipment maintenance

Automation support

Facility planning

IT

Scanner support

WMS troubleshooting

Device onboarding

Account security

Credentials

Current password

New password

Confirm password

Password policy

Require 12+ characters, mixed case, and quarterly resets for all operational admins.

Enforce MFA for admins Lock account after 5 failed attempts Notify IT on password changes

Authorization per person

Permissions

Search people

Maya Rossi

Coordinator

Can create tickets

Allowed to create tickets Allowed to see analysis Allowed to change settings Can reset passwords

Ticket departments

Specialists Admins Inventory Inbound Outbound Customer service Process control Engineering IT

People settings access

Edit personnel profiles Reset user passwords Approve role changes Manage certifications

Daniel Ruiz

Inventory manager

Can create tickets

Allowed to create tickets Allowed to see analysis Allowed to change settings Can reset passwords

Ticket departments

Specialists Admins Inventory Inbound Outbound Customer service Process control Engineering IT

People settings access

Edit personnel profiles Reset user passwords Approve role changes Manage certifications

Avery Chen

Supervisor

View only

Allowed to create tickets Allowed to see analysis Allowed to change settings Can reset passwords

Ticket departments

Specialists Admins Inventory Inbound Outbound Customer service Process control Engineering IT

People settings access

Edit personnel profiles Reset user passwords Approve role changes Manage certifications